Barb at King Arthur

June 20, 2022 at 1:21pm

In reply to by Frank (better … (not verified)

Hi Frank (aka Foodguru), we're sorry to hear that the tangzhong method didn't work well for you! It's hard to say exactly what went wrong, but if you'd like to contact our Baker's Hotline via phone or chat, we'd be happy to help you troubleshoot further. We're here M-F from 9am-9pm EST, and Saturday and Sunday from 9am-5pm EST, and the number to call is 855-371-BAKE (2253). 

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