Hi Jocelyn, it's hard to say exactly what went wrong with your cookie recipe without a bit more information, but it's possible chilling the dough a bit longer may have helped. Cookie dough can generally handle extended refrigeration (up to a few days), and if the soft dough was very warm, it might have benefited from a few hours in the fridge. For more help troubleshooting, please don't hesitate to contact our Baker's Hotline. You can reach us via chat or phone, and the number to call is 855-371-BAKE (2253). We're here M-F from 9am-9pm EST, and Saturday and Sunday from 9am-5pm EST. 

• Reply