Hi Tom. If your baked goods are coming out dry and heavy, or if your dough seems very stiff to work with, it may be related to the way that you are measuring your flour. We've found that scooping flour directly from a bag or container packs too much flour in the cup. We've posted a great video on our website that shows our preferred method for measuring flour for our recipes: https://www.kingarthurflour.com/videos/baking-skills/how-to-measure-flour. We hope this helps. Happy Baking!

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