Hi Kelli, we're so sorry to hear the ribbon stage eluded you! It is easier to achieve this stage with a mixer, so if you were mixing by hand that might explain your difficulties. Also, were your eggs fresh? Older eggs might be the culprit. For more help, please don't hesitate to contact our Baker's Hotline at 855-371-2253. We're here M-F from 9am-5pm EST, and Saturday and Sunday from 9am-5pm EST, and we'd be glad to help you troubleshoot!
February 5, 2022 at 10:06am
In reply to Having the same issue re:… by Kelli (not verified)
Hi Kelli, we're so sorry to hear the ribbon stage eluded you! It is easier to achieve this stage with a mixer, so if you were mixing by hand that might explain your difficulties. Also, were your eggs fresh? Older eggs might be the culprit. For more help, please don't hesitate to contact our Baker's Hotline at 855-371-2253. We're here M-F from 9am-5pm EST, and Saturday and Sunday from 9am-5pm EST, and we'd be glad to help you troubleshoot!