Barb at King Arthur

August 19, 2022 at 11:35am

In reply to by ANZHELA ORMANYAN (not verified)

Hi Anzhela, what is your normal feeding routine and how long have you been feeding this starter? If you happen to be feeding your starter equal parts by volume rather than equal parts by weight, as we recommend in our sourdough starter recipe, this will result in a starter that has a much thinner consistency, and won't be able to show the same kind of rising behavior. While there's nothing wrong with maintaining a thinner starter, you just can't expect it to rise in the way we describe. For more help troubleshooting your starter, you may want to consider contacting our Baker's Hotline directly, either via chat or phone. The number to call is 855-371-BAKE (2253), and we're here M-F from 9am-9pm EST, and Saturday and Sunday from 9am-5pm EST. 

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