We're very saddened to hear you feel this way, Bob. We hope that our encouraging bakers to try new things doesn't come off as insincere as that isn't our goal at all. As passionate bakers ourselves we love seeing others grow and learn new techniques and methods. We'd love the opportunity to chat one on one with you and learn more about your baking goals and what areas you're having trouble in so we can do our best to help. Please do feel welcome to give our Baker's Hotline folks a call at 855-371-BAKE (2253) so we can talk more. Another option you might be interested in is taking an online class with us. In our virtual classes you bake right alongside our instructors and they're able to give you in-the-moment feedback and advice to help you achieve your end goal. We hope you'll reach out soon so we can do our best to help.  

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