Thanks for the details, Tom! It sounds like the cutting method is spot on with no twisting. We have a feeling that the culprit was the measuring cup. Flour just loves to pack itself down in measuring cups and just an ounce or two extra in each cup can soak up too much moisture, leaving the baked goods unable to rise properly. Measuring by weight is the most accurate, quickest way to measure. For ideal measurement accuracy when not using a scale, we recommend fluffing the flour with a whisk or spoon, sprinkling it into the measuring cup, and scraping off the excess. We hope this helps for your next batch and for any future King Arthur Flour recipes. Annabelle@KAF

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