That's very strange; I'm sorry that happened. Are you at regular (not high) altitude? Did you use large eggs? Are you sure your oven was thoroughly preheated, and it's calibrated right? I always use an independent oven thermometer, as we've found over the years that many ovens aren't very accurate. If you're baking at normal altitude, and you can answer yes to the other questions, then I think you'd best call our baker's hotline, 855-371-2253; they can help walk through what might have gone wrong. PJH

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