Hi Ann, thanks for reaching out to us with your question. We'll need a bit more information about the ingredients and method you used (measuring, mixing, pan sizes, etc). If you give our friendly bakers on the hotline a call at 855-371-BAKE(2253), we can gather the details we need to make a best guess about what went wrong and how to improve the results in the future. We look forward to your call. Kye@KAF

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