Hi Jeannette - really it sounds like you just need to let them soften a bit more before scooping. I find that leaving the ice cream on the counter for about 10 minutes makes it easily scoopable. Alternatively, you could also pop in the microwave for 5 - 10 seconds to get it to soften. Try that and let us know if it helps! - Alyssa
May 18, 2015 at 10:16am
In reply to Both commercially prepared coconut milk ice creams and my homem… by Jeannette (not verified)