The Baker's Hotline

November 6, 2017 at 2:24pm

It sounds like you might need a replacement item, Sandy, if your scoop is skipping when working with soft dough. (It might skip if you're using chilled or frozen dough, which is a bit too hard for standard scoops.) Feel free to give our friendly Customer Support Team a call at 800-827-6836 if you purchased your scoop from us to see if we can make this right for you. Kye@KAF
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