It sounds like you might need to use a different recipe to achieve the result you're looking for, as the one you're using might be designed to produce a more flat result. We hope you'll consider giving our Baker's Hotline a call at 855-371-BAKE(2253) so we can help you troubleshoot and come up with a plan for how to make cookies that are as delicious as your mother-in-law's. Kye@KAF
December 22, 2016 at 12:00pm
In reply to I have tried chilling the dough. I have tried turning the oven … by Lucinda (not verified)