We're sorry to hear you're having trouble, Justin. It's hard to say why this might be happening, but it could be that you're heating the cheese too quickly at too high a temperature. Try heating it lower and slower next time, and you may get a better result. Good luck! Mollie@KAF
September 16, 2016 at 12:21pm
In reply to It broke both times I have tried to use it. I made mac and chee… by Justin Fulton (not verified)