We're sorry to hear that, Marilyn! Are you greasing the plastic to prevent it from sticking? If the plastic is sticking to the dough this can cause it to collapse when you take it off because the surface will likely tear a bit. It could also be that the loaf is getting a touch over-proofed in the second rise which is why it's collapsing. Under-kneading the dough can make for a poor structure too. Depending on your recipe, you want to knead the dough for about 5 to 7 minutes or until the surface of the dough is smooth and the dough feels bouncy when you gently press on it. We hope this can help! 

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