We're so sorry that we were unable to answer your question in the timely manner we aim for. Because of the astronomical increase in messages we've been receiving as more folks baking at home due to COVID-19, our small team has been working as hard as possible to answer as many people as we can — the numbers are just higher than we've ever seen before.
Please know that if you ever need a question answered right away, (whether we're seeing the high volumes as we are now or not,) the best way to receive an answer quickly is to call our free and friendly Baker's Hotline at 855-371-BAKE (2253) or to reach out to us on one of our social media pages such as Facebook.
If we can still be of help, please feel encouraged to reach out to us in one of those places.
April 2, 2020 at 4:39pm
In reply to Hello! My sourdough is… by Adam (not verified)
We're so sorry that we were unable to answer your question in the timely manner we aim for. Because of the astronomical increase in messages we've been receiving as more folks baking at home due to COVID-19, our small team has been working as hard as possible to answer as many people as we can — the numbers are just higher than we've ever seen before.
Please know that if you ever need a question answered right away, (whether we're seeing the high volumes as we are now or not,) the best way to receive an answer quickly is to call our free and friendly Baker's Hotline at 855-371-BAKE (2253) or to reach out to us on one of our social media pages such as Facebook.
If we can still be of help, please feel encouraged to reach out to us in one of those places.