Hi Melissa, I'm sorry to hear this recipe didn't turn out well for you! Were you able to measure the flour by weight? It's easy to add extra flour to a recipe when you measure by cups, and this can result in a stiffer dough that doesn't rise well. For best results, we recommend either weighing your flour, or using this method to measure your flour by cups. A lack of rise might also be due to temperature issues (too warm water, or too cold of a rising environment), or yeast that was no longer active. For more help troubleshooting this recipe, please don't hesitate to contact our Baker's Hotline. We're here M-F from 9am-7pm EST, and Saturday and Sunday from 9am-5pm EST, and the number to call is 855-371-BAKE (2253).

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