Dang! I just got my order from KAF and the box appears to have been dragged here behind the truck instead of inside it. The cap of the bottle of Fiori di Sicilia was smashed and it soaked everything. My jar of sourdough starter was under the bottle of boiled cider, smashed with the starter inside the plastic bag instead of the in the jar. The aroma of the Fiori di Sicilia is finally leaving the house but we were coughing while trying to sort out what was salvageable from what wasn't. I don't think I'll need scented candles for a long time! I was so hoping to make sourdough soon. Anyway, the good news is, the person I spoke to at KAF is replacing the damaged items and she didn't even want to see the pictures I took. I am always delightfully surprised these days when I get excellent customer service and this was one of those occasions. I will be making this and my fruitcakes as soon as my replacement ingredients arrive.
Thanks KAF!
Mary O'Brien
So sorry for your troubles, Mary - how unfortunate! I hope you get your replacement ingredients ASAP - it's fruitcake time for sure! PJH
December 5, 2011 at 7:27pm