We're sorry to hear that you're having trouble, Em! Most often when a dough doesn't rise as expected, it's because a tad too much flour snuck its way into the mixing bowl — we recommend either using a kitchen scale to weigh your ingredients or using the fluff and sprinkle technique for measuring flour in volume. We hope this helps for future baking adventures and if we can help to troubleshoot further, please do feel welcome to give our Baker's Hotline folks a call at 855-371-BAKE (2253).
August 19, 2020 at 2:57pm
In reply to I follow the recipe exactly… by Em (not verified)
We're sorry to hear that you're having trouble, Em! Most often when a dough doesn't rise as expected, it's because a tad too much flour snuck its way into the mixing bowl — we recommend either using a kitchen scale to weigh your ingredients or using the fluff and sprinkle technique for measuring flour in volume. We hope this helps for future baking adventures and if we can help to troubleshoot further, please do feel welcome to give our Baker's Hotline folks a call at 855-371-BAKE (2253).