The Baker's Hotline

November 20, 2017 at 2:23pm

In reply to by Sharon Christenson (not verified)

Hi Sharon, we're genuinely sorry to hear your disappointment with our Essential Goodness Pancake Mix. It's our goal to have all of our products and ingredients deliver a superior baking experience, so we'd like to look into this further and make things right for you. We're curious to hear more about what didn't turn out so well with your pancakes (flavor? texture? appearance?) to see if we can provide some tips to make future batches of pancakes turn out better, and set you up with a replacement or refund for the mixes that didn't turn out as you hoped. Please consider giving our friendly bakers on the hotline a call when you're ready: 855-371-BAKE(2253). Kye@KAF
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