Terms of Use

IMPORTANT - PLEASE READ CAREFULLY
THIS IS A CONTRACT THAT AFFECTS YOUR RIGHTS

Thank you for visiting kingarthurbaking.com; we're sure you'll find lots of interesting and helpful information here. Just to cover our relationship legally, we have to set down some Terms for the site and other online services (collectively, the "Website") provided by King Arthur Baking Company, Inc., its employees, officers, directors, agents, subsidiaries, and affiliates (collectively "King Arthur Baking," "we," "us," or "our").

King Arthur Baking provides the Website, its constituent webpages, and related websites (together, the "Sites"), and sells products to consumers, on the condition that you first agree to these Terms and Conditions ("Terms"), which are final. By using the Sites, purchasing products from us, and/or registering with us, you represent and warrant that you are of legal age to form a binding contract with King Arthur Baking and meet all of the eligibility requirements in these Terms, and you agree to be bound fully by the provisions below, without change, as are published at such time. To be enforceable, modifications to these Terms must be published by us on the Website. Please see Section 22, below, for the effective date of these Terms.

By agreeing to these Terms, you acknowledge that your use of the Sites may result in information about you and your browsing activity being sent to third parties that provide marketing and other services to us, and that you consent to such data-sharing activities unless you advise us otherwise. You can learn more about our information collection and usage practices, and the information shared with third parties, by reading our Privacy Policy .

We reserve the right to modify these Terms at any time. We will communicate material changes to these Terms by making the revised Terms available for review on the Website and also, in our sole discretion, through such other means as we may deem appropriate. The modified Terms will become effective on the date and time they are posted to the Website, which date is set forth in Section 22, below. Continuing to use the Website after any revised Terms come into effect means you agree to be bound to the changes.

BY AGREEING TO THESE TERMS, YOU AND KING ARTHUR BAKING AGREE TO RESOLVE ALL DISPUTES BETWEEN YOU AND KING ARTHUR BAKING SOLELY THROUGH BINDING INDIVIDUAL ARBITRATION OR IN SMALL CLAIMS COURT AND WAIVE ALL RIGHTS TO PARTICIPATE IN ANY CLASS ACTIONS AND WAIVE THE RIGHT TO HAVE ANY DISPUTE DECIDED BY A JURY.

We recommend you print out a copy of these Terms for your records. Upon request by you or King Arthur Baking, we each agree to sign and provide to each other a signed copy of these Terms.

TABLE OF CONTENTS

  1. Privacy & Security
  2. Product Descriptions, Pricing and Availability
  3. Dispute Resolution- Arbitration Agreement
  4. SMS/Text Programs Mobile Terms and Conditions
  5. Your Responsibilities
  6. Acceptable Use
  7. Links away from our Website
  8. Links to our Website
  9. User Generated Content
  10. Intellectual Property Rights
  11. Monitoring and Enforcement; Termination
  12. Geographic Restrictions
  13. Accessibility
  14. Indemnification
  15. Disclaimers
  16. Limitation on Warranties
  17. Limitations on Liability
  18. Waiver and Severability
  19. Legal Capacity and Consent
  20. Acts of God and Other Events Beyond Our Control
  21. Governing Law and Venue
  22. Effective Date & Supplemental Terms

1. Privacy & Security

Please read our Privacy Policy which is incorporated into these Terms and governs your use of the Sites. By visiting our Sites or purchasing products from us, you agree with and consent to our Privacy Policy , including the information collection, analysis, and usage practices it describes. To the extent there is a conflict between the Privacy Policy and these Terms, these Terms will control to the fullest extent permitted by law.

2. Product Descriptions, Pricing and Availability

We reserve the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted by you or an order confirmation has been sent by us). If a product offered by us is not as described, your sole remedy is to return it to us in unused condition for a refund. We also reserve the right to limit the order quantity on any item.

Furthermore, while we work hard to meet the anticipated demand for products we sell, we reserve the right to cancel any orders for products which are no longer available with no further obligations to you, even after your receipt of an order confirmation or shipping notice from us.

If we discover that pricing information, including promotional offers, has been published in error, or if we learn that a promotional code has been distributed in error or not used as intended by KAB, we reserve the right to cancel any orders placed using this incorrect pricing or promotional code.

3. Dispute Resolution- Arbitration Agreement

On occasion, a third party may be necessary to help resolve Disputes that may arise between you and King Athur Baking Company, Inc. This section of the Terms & Conditions (the “Dispute Resolution Agreement”) limits you and King Arthur Baking to resolving Disputes between them by individual arbitration (or small claims court, if the Dispute qualifies), unless the Dispute is expressly excluded from the arbitration requirement. This Dispute Resolution Agreement shall survive any termination, expiration, or nullification of any or all the Terms & Conditions.

FOR ALL DISPUTES REQUIRED TO BE ARBITRATED UNDER THIS DISPUTE RESOLUTION AGREEMENT, YOU AND KING ARTHUR BAKING COMPANY, INC. WAIVE ALL RIGHTS TO A JURY TRIAL, TO PARTICIPATE IN ANY CLASS ACTION OR COMPARABLE COLLECTIVE PROCEEDING, AND TO HAVE THOSE DISPUTES DECIDED IN COURTS OTHER THAN SMALL CLAIMS COURT. 

“Dispute” and “Disputes” shall be interpreted in the broadest possible sense to include, without limitation, any and all complaints, claims, and controversies of every kind, including, but not limited to, statutory, regulatory, constitutional, contractual, common law (including torts of any kind), and tax-related (including erroneous sales tax collection) causes of action, and encompassing fully all those involving allegations of negligence, fraud, misrepresentation, and the alleged breach of any duty whatsoever.

A. GENERAL ARBITRATION PROVISIONS

The following general provisions apply to all Disputes which are subject to the requirement to arbitrate (“Arbitrable Disputes”). These provisions are intended to be read harmoniously with the rules governing individual and mass arbitration set forth below. To the extent that there is any conflict between these general provisions and those specific rules, the specific rules will control.

(1) Persons and Entities Covered. The obligation to arbitrate extends to all agents, attorneys, contractors, subcontractors, employees, service providers, and others acting on behalf of you or King Arthur Baking, or anyone on whose behalf you use the Sites and Apps or obtain Services. It also extends to Disputes in which claims of any kind are threatened or asserted against any corporations and other business entities related in any way to King Arthur Baking (including, but not limited to, parents, subsidiaries, and sibling corporations) and which arise out of your use of the Sites and Apps and the Services.

(2) Governing Law.Notwithstanding any other provision of the Terms & Conditions, all arbitrations are governed exclusively by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1 et seq., and not any state or local laws, and you and we agree that it should be interpreted in a manner that protects and preserves the obligation to arbitrate in strict accordance with this Dispute Resolution Agreement.

(3) Opt-Out Rights. You have the right to opt out of the arbitration requirement by sending a written notice expressly stating “I opt out of the dispute resolution agreement” or similar words by email to customercare@kingarthurbaking.com, or in writing via certified mail, return receipt requested to King Arthur Baking at: 62 Fogg Farm Road, White River Junction, VT 05001, within thirty (30) days after you first agree to the Terms & Conditions. Opting out has no effect on any other dispute resolution agreements that you may currently have or may enter in the future with us, nor does it eliminate or change any other rights or requirements of the Terms & Conditions. Nor does opting out prevent you from later agreeing to a dispute resolution agreement with us.

(4) Mandatory Informal Settlement Process. For Arbitrable Disputes only, you and we must participate in an informal settlement process (the “Informal Settlement Process”) as follows before any arbitration can be commenced:

a. The party initiating any Dispute (“Claimant”) must send a signed, written statement (“Claim Statement”) to the other party (“Respondent”). The Claim Statement must include the Claimant’s name, mailing address, email address, and a concise description of the Dispute, including any monetary demand. Claim Statements submitted by you must be sent by email to customercare@kingarthurbaking.com, or by certified mail, return receipt requested to King Arthur Baking at: 62 Fogg Farm Road, White River Junction, VT 05001.

b. If the Claimant is represented by an attorney, the Claimant’s attorney must also sign the Claim Statement under oath or penalty of perjury, in accordance with 28 U.S.C. § 1746 or similar state laws, certifying compliance with all obligations to conduct a reasonable investigation into the factual and legal basis of any claim and to represent that any claim asserted has a legal and factual basis under the standard that applies to representations to the court under Rule 11(b) of the Federal Rules of Civil Procedure (or any successor provision in the event of an amendment to that rule) (a “Rule 11 Certification”).

c. Once a properly completed Claim Statement and any applicable Rule 11 Certification is received, the Claimant and Respondent shall for a period of sixty (60) days seek to resolve the Dispute amicably. Any applicable statutes of limitations for the Dispute will be stayed during this period.

d. Failure to complete in good faith the Informal Settlement Process as to any Arbitrable Disputes is a material breach of this agreement. No arbitration may be filed nor any arbitrator appointed or arbitration fees imposed on the Respondent until this process has been completed. If an arbitration is commenced in violation of this requirement, the Claimant shall pay all fees or costs of arbitration imposed on Respondent.

(5) No Class Actions.Except as expressly permitted under the Mass Arbitration Rules (set forth below), you and we agree that all Arbitrable Disputes must be resolved individually and not via a class or consolidated proceeding of any kind, even if the requirement to arbitrate is found unenforceable for any reason. However, nothing restricts the settlement of Disputes by mutual agreement, including through court-approved class action settlements.

(6) Changes. If we change the arbitration requirements of this Dispute Resolution Agreement after you last accepted the Terms & Conditions, you can reject those changes by sending written notice within thirty (30) days of the effective date of such changes to customercare@kingarthurbaking.com, or sending such a notice to us by certified mail, return receipt requested to King Arthur Baking at: 62 Fogg Farm Road, White River Junction, VT 05001. The notice must include your full name, email address, and mailing address, and state specifically that you reject the Dispute Resolution Agreement changes. By rejecting these changes, you agree to arbitrate any dispute based on the arbitration requirements that were in effect when you last agreed to the Terms & Conditions. The rejection of these changes shall have no effect on any other provisions of the Terms & Conditions. Nor does rejecting Dispute Resolution Agreement changes preclude you from later agreeing to those changes.

(7) Improperly Commenced Arbitration. If either you or we believe the other party has started or intends to start any arbitration in violation of this Dispute Resolution Agreement, you and we have the right to seek a court order to stop that arbitration, and any arbitrations related to or giving rise to such a court action shall be stayed and no arbitration fees or costs imposed until the court action (including appeals) is concluded fully and finally. Upon a finding that a Dispute was threatened, filed, or maintained in knowing violation of this Dispute Resolution Agreement or to exert undue pressure, or is frivolous, a court may award the costs and fees of arbitration and any associated litigation, including reasonable attorneys’ and expert fees, to the other party.

(8) Survival and Severability. This Dispute Resolution Agreement shall survive and remain in effect even after your relationship with King Arthur Baking has ended. If any part of the Dispute Resolution Agreement is found to be unenforceable, the remaining provisions will remain in force and apply fully.

(9) Delegation. Disputes concerning whether you and we have entered a valid and binding agreement to arbitrate shall be decided exclusively by a court of competent jurisdiction, not by an arbitrator. All arbitrations where such issues are raised by either party shall be stayed until a court action (including all appeals) is fully and finally concluded. All other issues in Arbitrable Disputes shall be resolved by an arbitrator.

(10) Offer of Settlement. In any Arbitrable Dispute between you and King Arthur Baking, the Respondent may choose to make a written settlement offer at any time after the receipt of a Claim Statement. The offer amount and its terms will not be revealed to any arbitrator until after a final award (which includes any dispositive decision). If the value of that award is less than the value of the settlement offer, or if the award favors the Respondent, the Claimant shall pay the Respondent’s arbitration fees, legal and expert fees, and costs which were incurred or imposed after the offer to the fullest extent allowed by law.

(11) AAA Arbitrations. If the American Arbitration Association (the “AAA”) is for any reason whatsoever unavailable, unable, or unwilling to handle an arbitration assigned to it under this Dispute Resolution Agreement (including as a result of any aspect of this Dispute Resolution Agreement which does not meet with the AAA’s approval), or if the AAA for any other reason whatsoever declines to handle an Arbitrable Dispute assigned to it, the parties shall use their best efforts to find and agree upon a substitute arbitration organization guided by the following criteria: costs and obligations reasonably proportionate to the amount in controversy; meaningful opportunities to streamline the individual arbitration process and otherwise reduce costs and expenses to both sides; and resources sufficient to resolve Disputes promptly. Should the parties fail to agree on a substitute for the AAA, the parties shall ask a court of competent jurisdiction to appoint a substitute arbitration organization to conduct the individual arbitration in conformity with all applicable requirements of this Dispute Resolution Agreement including the arbitrator selection criteria set out in this paragraph.

B. ARBITRATION RULES

The arbitration process will vary depending on whether an Arbitrable Dispute is pursued individually by a Claimant (an “Individual Arbitration”) or as part of a larger group of associated claims (a “Mass Arbitration,” defined below). In all instances, the arbitrator shall have the power to provide the same relief available in court.

(1) Individual Arbitration. All Individual Arbitrations shall be before a single arbitrator of the AAA. Arbitrations handled by the AAA and involving consumer disputes as defined by the AAA will be governed by this Dispute Resolution Agreement and the AAA Consumer Arbitration Rules and the AAA Consumer Due Process Protocol (the “Consumer Rules”) (https://www.adr.org/consumer) in effect on the date when the Dispute arose (each a “Consumer Arbitration”). Where the Consumer Rules do not apply, the arbitration shall be governed by these Individual Arbitration Rules and the AAA Commercial Arbitration Rules (each a “Commercial Arbitration”) together with the AAA Optional Appellate Rules: (https://www.adr.org/commercial). If there is a conflict or inconsistency between this Dispute Resolution Agreement and any applicable AAA rules and protocol, the terms of this Dispute Resolution Agreement shall control. In any Commercial Arbitration, the prevailing party shall recover reasonable attorneys’ fees, expert witness fees, and costs, including costs and fees incurred in collection. In any Consumer Arbitration, the prevailing party shall be able to recover attorneys’ fees where and as expressly allowed by applicable law.

a. For consumer arbitrations where Disputes (including counterclaims) are under $25,000 USD each, the case will be decided without appearances, based only on submitted documents (including sworn statements) under R-36 of the Consumer Rules. However, the arbitrator may permit reciprocal, reasonable discovery (strictly limited in nature and proportionate in scope and cost to the Dispute and which does not impose undue cost or hardship on either of the parties), and may also allow for a hearing if the arbitrator, in their discretion, deems it necessary, which shall be by phone or video conference, unless, in the arbitrator’s sole discretion, fairness requires an in-person hearing and the cost of an in-person hearing is proportionate to the Dispute amount.

b. An arbitration before the AAA can be requested by mail or online through the AAA’s website (https://www.adr.org/Support). A copy of the arbitration demand shall be emailed to customercare@kingarthurbaking.com, or sent by certified mail, return receipt requested to King Arthur Baking at: 62 Fogg Farm Road, White River Junction, VT 05001. Upon request by either you or us, any attorney representing a party demanding arbitration shall provide to the Respondent and the AAA a Rule 11 Certification.

(2) Mass Arbitration. If 20 or more Claimants (each a “Mass Arbitration Claimant”) or their lawyers or representatives file or disclose to us an intention to file demands for arbitration raising substantially similar Arbitrable Disputes, and counsel or representatives for the claimants are the same or coordinated across these Disputes (a “Mass Arbitration”), these special Mass Arbitrations Rules alone shall apply instead of the Individual Arbitration Rules set forth above or any mass arbitration rules published by the AAA or any other arbitration organization. In the event of any conflict, inconsistency, or difference between these Mass Arbitration Rules and the Individual Arbitration Rules, above, the Mass Arbitration Rules shall control.

a. Enhanced Settlement Process. Each Mass Arbitration Claimant must comply with the Informal Settlement Process set forth above as enhanced here to reflect the seriousness, scope, and impact of a Mass Arbitration and offer you and us additional tools to increase the odds of reaching an amicable settlement (the “Enhanced Settlement Process”). Full compliance with the Enhanced Settlement Process is a mandatory condition precedent to Mass Arbitration Claimants arbitrating or litigating their Disputes. To prevent the Disputes asserted by the Mass Arbitration Claimants from expiring, all statutes of limitation will be stayed for all Mass Arbitration Claimants during the Enhanced Settlement Process and until its mandatory mediation component (described below) is completed.

i. To initiate the Enhanced Settlement Process, the Mass Claimants shall individually or collectively submit to us a Claim Statement fully compliant with the requirements of the Informal Settlement Process described in Paragraph A(4), above, including the Rule 11 Certification requirement. Lawyers representing the Mass Arbitration Claimants shall provide a certification, under oath, they have authority to arbitrate, mediate, and settle the Disputes raised by each of the Mass Arbitration Claimants. You and we shall then engage in a good faith effort to settle the underlying Disputes for a period of sixty (60) days.

ii. If any Disputes remain upon the completion of the foregoing settlement discussions, the Mass Arbitration Claimants and we will then each select not more than two (2) non-settling Mass Arbitration Claimants for up to four (4) initial arbitrations (the “Initial Arbitrations”) intended to inform and benefit a mediated settlement discussion described below. Each Initial Arbitration will be decided under the Individual Arbitration Rules, above, with each assigned to a different arbitrator.The Initial Arbitrations must be conducted, and final, reasoned decisions issued, within one hundred twenty (120) days of their commencement.

iii. Promptly upon the issuance of reasoned decisions in all of the Initial Arbitrations, the parties’ counsel shall participate in good faith mediation for a period of sixty (60) days seeking in good faith to resolve all remaining Disputes of the Mass Arbitration Claimants (the “Mandatory Mediation”)with JAMS (https://www.jamsadr.com/). Except for the Initial Arbitrations, no arbitrations will be commenced by the Mass Arbitration Claimants until after the completion of both the Initial Arbitrations and the mandatory mediation that follows.

b. Arbitration of Unresolved Disputes. Any Mass Arbitration Claimants whose Disputes remains unresolved at the conclusion of the mandatory Enhanced Settlement Process (the “Unresolved Disputes”) shall pursue their Disputes in small claims court (if eligible) or as individual arbitrations with FairClaims, Inc. (“FairClaims”) (https://www.fairclaims.com). Reasoned decisions from the Initial Arbitrations can be presented in small claims court and arbitration for their persuasive value but shall not be binding. Discovery obtained in the Initial Arbitrations may also be used in connection with such proceedings. If FairClaims is unavailable or unable to hear the Unresolved Disputes, the parties shall use their best efforts to find and agree upon a substitute arbitration organization to provide individual arbitration of the Unresolved Disputes, guided by the following criteria: costs and obligations reasonably proportionate to the amount in controversy; meaningful opportunities to streamline the individual arbitration process and otherwise reduce costs and expenses to both sides; and resources sufficient to resolve Disputes promptly.

c. Challenges to the Mass Arbitration Rules. Any challenge to these Mass Arbitration Rules, or any component of them, shall be resolved exclusively by a court of competent jurisdiction, not by any arbitrator. During such court proceedings, any pending arbitrations shall be fully stayed, no arbitration fees and costs imposed or paid, and no further arbitrations filed until such court action (including all appeals) is fully and finally concluded. Any ruling that the Mass Arbitration Rules or any aspect of them are invalid or unenforceable shall not affect the validity or enforceability of any other parts of the Terms, including the Dispute Resolution Agreement. You and we agree that the Enhanced Settlement Process shall be mandatory for all Mass Arbitration Claimants and us as a condition precedent to arbitrating or adjudicating the disputes of the Mass Arbitration Claimants even if a court finds Paragraph 2(b) (Arbitration of Unresolved Disputes) to be void or unenforceable, in whole or in part, for any reason.

d. Mandatory Nature of the Mass Arbitration Rules. If Paragraph 2(b) (Arbitration of Unresolved Disputes) is determined to be void or unenforceable for any reason in a court action that is fully and finally concluded, or if the parties are unable in good faith to select a substitute arbitration organization for FairClaims as provided for under said Paragraph 2(b), any Unresolved Disputes shall be heard and resolved in the state and federal courts of Vermont, and not through arbitration. If any court action permitted under this provision is pursued as a class action, the class shall be limited to the Mass Arbitration Claimants.

4. SMS/Text Programs Mobile Terms and Conditions

By subscribing to King Arthur Baking mobile messaging programs, you agree to receive recurring autodialed marketing messages to the mobile number used at the time of opt in. Message frequency may vary. Message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. Mobile carriers are not liable for delayed or undelivered messages. Full details are available on our Mobile Terms and Conditions page .

To learn how King Arthur Baking collects and uses your personal information, please see our Privacy Policy .

King Arthur mobile messages: Text any advertised KEYWORD to 27820 to receive recurring promotional alerts and messages from King Arthur Baking.

Text STOP to 27820 to opt out. Text HELP to 27820, or email us at customercare@kingarthurbaking.com for assistance.

King Arthur Baking mobile messages: To sign up to receive alerts about your order from King Arthur Baking, select the "Text me updates" option and enter your mobile number at time of checkout.

Text STOP to 48788 to opt out. Text HELP to 48788 or email us at customercare@kingarthurbaking.com for assistance.

5. Your Responsibilities

You are responsible for any activity that occurs through your use of the Website and through your account and you agree you will not sell, transfer, license or assign your account, followers, username, or any account rights. With the exception of people or businesses that are expressly authorized to create accounts on behalf of their employers or clients, King Arthur Baking prohibits the creation of and you agree that you will not create an account for anyone other than yourself. You also represent that all information you provide or have provided to King Arthur Baking upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its truth and accuracy.

You are responsible for keeping your password secret and secure.

You are solely responsible for your interactions with other users of the Website, whether online or offline. You agree that King Arthur Baking is not responsible or liable for the conduct of any user. King Arthur Baking reserves the right to monitor and restrict activity on the Website but has no obligation to monitor or become involved in disputes between you and other users. Exercise common sense and your best judgment when interacting with others, including when you submit or post content or any personal or other information.

6. Acceptable Use

Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When using our Website and its features and functions you may not:

  • violate any applicable federal, state, local, or international law, rule, or regulation;
  • violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights;
  • post or share anything that is illegal, abusive, harassing, harmful to the reputation of any specific individual, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable, including any posts intended to defame, stalk, bully, abuse, harass, threaten, impersonate, harm, impersonate or intimidate any specific individual;
  • create, solicit, transmit, or procure the sending of any unwanted, unsolicited or harassing comments or communications, including advertising or promotional material, without our prior written consent, such as spam;
  • create accounts or access data (including user information) through unauthorized means, such as by using an automated device, caching, script, bot, spider, crawler or scraper;
  • use the Website in any manner that could disable, alter, overburden, damage, or impair them or engage in any other conduct that restricts or interferes with any other party's use, which, as determined by us, may harm King Arthur Baking or users of the Website and expose them to liability, including but not limited to by transmitting any worms, viruses, spyware, malware or any other code of a destructive, malicious, intrusive, or disruptive nature;
  • stalk, harass, or harm another individual;
  • impersonate King Arthur Baking, a King Arthur Baking employee, another user, or any other person or entity or otherwise perform any other similar fraudulent activity, such as phishing;
  • use any means to scrape or crawl any web pages contained in the Website;
  • attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Website;
  • attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Website; or
  • advocate, encourage, or assist any third party in doing any of the foregoing.

Users that do not adhere to our Terms may be restricted from interacting with King Arthur Baking online, phone, or chat tools. We reserve the right to remove or "ban" from using our social media properties users who fail to follow our acceptable use policies. Nothing in these Terms is intended to restrict your ability to publish honest reviews of King Arthur Baking or its products.

7. Links away from our Website

Our website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This may include links contained in advertisements, sponsored, or affiliate links. We have no control over the contents of those sites or resources, do not endorse them, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to our Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

8. Links to our Website

You may link to our Website provided you do so in a way that is fair and legal and does not suggest any form of association, approval, or endorsement on our part without our express written consent.

The Website may provide certain social media features that enable you to: link from your own or certain third-party websites to certain content on our Website; send communications with certain content, or links to certain content, using the Website; or cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and must not otherwise: establish a link from any website that is not owned by you; cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site (for example, scraping, framing, deep linking, or in-line linking); or take any action with respect to the Website that is inconsistent with these Terms.

We may disable any social media features and any links at any time without notice in our sole discretion.

9. User Generated Content

Any material you add to the Website or social media platforms associated with King Arthur Baking, including but not limited to photos and comments on our blog, recipe and product ratings and reviews, Facebook, Instagram, Twitter etc. ("User Contributions") will become a part of the Website and may be used for our marketing purposes. If you are not comfortable sharing what you write with the general public — please don't share it. We also reserve the right to delete or remove any obscene, abusive, or other objectionable, inaccurate or misleading materials posted to our Website and to our social media properties.

In addition, you represent and warrant that:

  • All of your User Contributions do and will comply with these Terms.
  • You own or control all rights to the User Contributions posted by you on or through the Website or otherwise have the right to grant the rights and licenses set forth in these Terms.
  • You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not King Arthur Baking, have full responsibility for such materials, including its legality, reliability, accuracy, and appropriateness.
  • We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

You may feel you have a great idea for a new product, or a special recipe you would like to share. We do not offer compensation for any product suggestions, recipes, or other information submitted via email, product or recipe reviews, live chat, or any other online channels. In uploading content, you grant King Arthur Baking a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, perpetual and irrevocable, worldwide license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties the User Contributions that you post through the Website or otherwise provide to King Arthur Baking, subject to our Privacy Policy .

In addition, the Website is not a backup service, and you agree that you will not rely on the Website for the purposes of storing User Contributions. King Arthur Baking will not be liable to you or third-party beneficiaries for any modification, suspension, or discontinuation of the Website, or the loss of any User Contributions.

10. Intellectual Property Rights

We grant you a limited, non-exclusive, non-sub-licensable, non-transferable, revocable license to access and use the Website for lawful purposes in accordance with these Terms and our Privacy Policy .

The Website, including subsidiary sites shop.kingarthurbaking.com and classes.kingarthurbaking.com, is the exclusive property of King Arthur Baking and contains content owned or licensed by King Arthur Baking, including name, logo, text, images, audio/visual works, icons and scripts ("King Arthur Baking Content"). King Arthur Baking Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and King Arthur Baking, King Arthur Baking owns and retains all rights in King Arthur Baking Content and the Website.

Unless we give you permission to do so, you will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying King Arthur Baking Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit King Arthur Baking Content without the prior written permission of King Arthur Baking.

King Arthur Baking also respects the intellectual property rights of others, and we prohibit users of our Website from submitting, uploading, posting or otherwise transmitting any materials that violate another person's intellectual property rights. To report any issues or allegations of infringement, please contact us .

11. Monitoring and Enforcement; Termination

We have the right to:

  • Modify or terminate the Website for any reason, without notice, at any time, and without liability to you.
  • Refuse, terminate, or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms.
  • Force forfeiture of any username for any reason.

But we have no obligation to remove, edit, block, and/or monitor content, User Contributions, or accounts containing materials that we determine in our sole discretion violates these Terms.

Upon termination, all licenses and other rights granted to you in these Terms will immediately cease.

12. Geographic Restrictions

King Arthur Baking is based in the United States and provides its Website for use to persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

13. Accessibility

King Arthur Baking is committed to providing physical and digital access for persons with disabilities. Our Accessibility page has more information.

14. Indemnification

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS KING ARTHUR BAKING FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITIES, EXPENSES, DAMAGES, AND COSTS, INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS' FEES, ARISING FROM OR RELATED TO, WHETHER DIRECTLY OR INDIRECTLY, YOUR VIOLATION OF THESE TERMS OR YOUR USE OF THE SITES AND THE CONTENT YOU MAKE AVAILABLE VIA THE SITES BY ANY MEANS, INCLUDING WITHOUT LIMITATION THROUGH A POSTING, A LINK, REFERENCES TO SAID CONTENT, OR OTHERWISE. THIS INCLUDES, WITHOUT LIMITATION, ANY CLAIM BY A THIRD PARTY THAT SUCH CONTENT INFRINGES OR VIOLATES SUCH THIRD PARTY'S RIGHTS OR INTERESTS.

15. Disclaimers

DESPITE OUR BEST EFFORTS, WE'RE ONLY HUMAN. THE SITES MAY OCCASIONALLY CONTAIN ERRORS, INCLUDING INCORRECT PRICES, UNCLEAR RECIPE DIRECTIONS, OR INACCURATE PHOTOS. WE WILL MAKE REASONABLE EFFORTS TO CORRECT AND UPDATE MISTAKES AS WE DISCOVER THEM, WITHOUT NOTICE AND WITHOUT LIABILITY FOR ANY ISSUES THEY MAY CAUSE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KING ARTHUR BAKING OFFERS THE SITES ON AN "AS-IS" AND "AS AVAILABLE BASIS." KING ARTHUR BAKING DOES NOT GUARANTEE THAT THE FUNCTIONS OF OR CONTENT CONTAINED ON THE SITES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT KING ARTHUR BAKING'S SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS THROUGH USE OR DOWNLOADING MATERIAL FROM THE SITES.

16. Limitation on Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KING ARTHUR BAKING DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND CONCERNING THE SITES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. KING ARTHUR BAKING DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING USE OF THE RESULT OF USE OF KING ARTHUR BAKING CONTENT, USER CONTRIBUTIONS, OR ANY OTHER CONTENT ON THE SITES IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.

KING ARTHUR BAKING DOES NOT ENDORSE, APPROVE, OR VERIFY ANY POSTED CONTENT ON THE SITES AND THE KING ARTHUR BAKING SHALL NOT BE RESPONSIBLE OR LIABLE WHATSOEVER IN ANY MANNER FOR ANY CONTENT POSTED ON THE SITES (INCLUDING CLAIMS OF INFRINGEMENT RELATING TO CONTENT POSTED ON THE SITES, FOR YOUR USE OF THE SITES, OR FOR THE CONDUCT OF THIRD PARTIES WHETHER ON THE SITES OR RELATING TO THE SITES.

17. Limitations on Liability

YOUR USE OF THE SITES AND THEIR CONTENT IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL KING ARTHUR BAKING BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICES, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE SITES (OR TERMINATION THEREOF FOR ANY REASON), EVEN IF THE KING ARTHUR BAKING HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

18. Waiver and Severability

The Terms and our Privacy Policy constitute the sole and entire agreement between you and King Arthur Baking regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website. The Terms may not be amended, nor any obligation waived, without our written consent.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

19. Legal Capacity and Consent

By making a purchase from King Arthur Baking, you confirm that you have the legal right and capacity to enter into an agreement to these Terms for yourself and on behalf of anyone you act for or on behalf of when using any of the Sites or making a purchase. By using the Sites, you also confirm that you are of legal age to agree to these Terms, or, if not, that you have received consent from a parent or guardian, who agrees to these Terms on your behalf.

20. Acts of God and Other Events Beyond Our Control

King Arthur Baking shall not have any liability to you by reason of any delay or failure to perform any obligation under these Terms if the delay or failure to perform is occasioned by any act of God, storm, fire, casualty, unanticipated work stoppage, power outage, satellite failure, strike, lockout, labor dispute, civil disturbance, riot, war, public health emergency, epidemic, pandemic or national emergency, Governmental action or other causes beyond our commercially reasonable ability to control.

21. Governing Law and Venue

Except with regard to the Arbitration Agreement and all matters related in any way to arbitration and dispute resolution, which are governed exclusively by the FAA, these Terms shall be governed by the laws of the State of Vermont without regard to conflict of law principles. Except where otherwise expressly provided, all lawsuits arising out of or related to the Terms shall be filed in state or federal court in the State of Vermont only.

22. Effective Date & Updated Terms

The effective date of this version of the Terms is April 1, 2026. These Terms apply to all uses, purchases, or registrations occurring after that date. Updates to these Terms shall not apply retroactively. If any part of these Terms is found to be unenforceable for any reason, it shall be removed, and the remaining Terms shall be fully enforceable.

Please contact us if you have any questions about this policy.
 

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Last Revised: May 11, 2026
Revision: 2026-2